/**
 * VMHS Public Service Pages — two-column dashboard layout
 * Dark sidebar + white main panel (Service, Track, Visit, Chat).
 */

/* ═══════════════════════════════════════════════════════════════════
   SHELL
═══════════════════════════════════════════════════════════════════ */
.public-service-dash,
.vmhs-public .public-service-dash {
  --psd-ink:         #0F1F1A;
  --psd-muted:       #627269;
  --psd-line:        rgba(15, 31, 26, 0.08);
  --psd-soft:        #F0F3F2;
  --psd-panel:       #FFFFFF;
  --psd-brand:       #C8860A;
  --psd-brand-deep:  #9B6508;
  --psd-sidebar:     #0F2E24;
  --forest:          #1B4D3E;
  --forest-dark:     #0F2E24;
  --gold:            #C8860A;
  --gold-mid:        #F0B429;

  padding: 1.5rem 0 calc(3rem + var(--app-bottom-nav-h, 0px));
  background:
    radial-gradient(ellipse 65% 45% at 0% 0%, rgba(200,134,10,0.09), transparent 55%),
    radial-gradient(ellipse 50% 50% at 100% 100%, rgba(27,77,62,0.08), transparent 55%),
    linear-gradient(180deg, #F0F3F2 0%, #FAFCFB 50%, #ECF0EE 100%);
  min-height: calc(100vh - 7.5rem);
}
@media (min-width: 1200px) {
  .public-service-dash,
  .vmhs-public .public-service-dash { padding-bottom: 3.5rem; }
}

/* ═══════════════════════════════════════════════════════════════════
   GRID
═══════════════════════════════════════════════════════════════════ */
.public-service-dash__grid,
.vmhs-public .public-service-dash__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 1.25rem;
  align-items: start;
}
@media (min-width: 992px) {
  .public-service-dash__grid,
  .vmhs-public .public-service-dash__grid {
    grid-template-columns: 17rem minmax(0, 1fr);
    gap: 1.75rem;
  }
}

/* ═══════════════════════════════════════════════════════════════════
   SIDEBAR
═══════════════════════════════════════════════════════════════════ */
.public-service-dash__sidebar,
.vmhs-public .public-service-dash__sidebar {
  border-radius: var(--app-radius-2xl, 1.25rem);
  background: linear-gradient(165deg, #1B4D3E 0%, var(--psd-sidebar, #0F2E24) 60%, #09201A 100%);
  color: #e8eef4;
  border: 1px solid rgba(255,255,255,0.12);
  box-shadow: 0 16px 40px rgba(15,30,26,0.18);
  padding: 1.35rem 1.15rem 1.25rem;
  overflow: hidden;
  position: relative;
}
/* Brand accent line at top */
.public-service-dash__sidebar::before,
.vmhs-public .public-service-dash__sidebar::before {
  content: "";
  position: absolute;
  inset: 0 0 auto 0;
  height: 3.5px;
  background: linear-gradient(90deg, #F0B429 0%, #C8860A 55%, transparent 100%);
  border-radius: 1.25rem 1.25rem 0 0;
}
@media (min-width: 992px) {
  .vmhs-public .public-service-dash__sidebar {
    position: sticky;
    top: calc(var(--app-header-h, 4rem) + 0.875rem);
  }
}
@media (max-width: 991.98px) {
  .vmhs-public .public-service-dash__brand { display: none; }
  .vmhs-public .public-service-dash__sidebar { padding: 0.75rem 0.75rem 0.625rem; }
  .vmhs-public .guest-dash-hero--compact { padding: 0.875rem 1rem; margin-bottom: 0.875rem; }
  .vmhs-public .guest-dash-hero--compact .guest-dash-hero__avatar { width: 2.75rem; height: 2.75rem; font-size: 0.95rem; }
}

/* Sidebar brand mark */
.public-service-dash__brand,
.vmhs-public .public-service-dash__brand {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  padding: 0.25rem 0.5rem 1rem;
  margin-bottom: 0.65rem;
  border-bottom: 1px solid rgba(255,255,255,0.12);
  text-decoration: none;
  color: inherit;
}
.public-service-dash__brand-mark,
.vmhs-public .public-service-dash__brand-mark {
  flex: 0 0 2.5rem;
  width: 2.5rem; height: 2.5rem;
  border-radius: 0.875rem;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: linear-gradient(145deg, #1B4D3E, #0F2E24);
  color: #F0B429;
  border: 1px solid rgba(240,180,41,0.35);
  box-shadow: 0 4px 14px rgba(27,77,62,0.35);
  overflow: hidden;
}
.public-service-dash__brand-mark .ti {
  font-size: 1.25rem;
  line-height: 1;
}
.public-service-dash__brand-text,
.vmhs-public .public-service-dash__brand-text { display: flex; flex-direction: column; min-width: 0; }
.public-service-dash__brand-text strong,
.vmhs-public .public-service-dash__brand-text strong {
  font-size: 0.9375rem;
  font-weight: 800;
  letter-spacing: -0.02em;
  color: #fff;
  line-height: 1.2;
}
.public-service-dash__brand-sub,
.vmhs-public .public-service-dash__brand-sub {
  display: block;
  margin-top: 0.1rem;
  font-size: 0.6875rem;
  font-weight: 600;
  color: rgba(232,238,244,0.65);
}

/* ── Sidebar nav links ──────────────────────────────────────────── */
.public-service-nav,
.vmhs-public .public-service-nav {
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
}
@media (max-width: 991.98px) {
  .public-service-nav,
  .vmhs-public .public-service-nav { flex-direction: row; flex-wrap: wrap; gap: 0.4rem; }
}
.public-service-nav__link,
.vmhs-public .public-service-nav__link {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  padding: 0.65rem 0.85rem;
  border-radius: 0.75rem;
  color: rgba(232,238,244,0.78);
  text-decoration: none;
  font-size: 0.875rem;
  font-weight: 600;
  border: 1px solid transparent;
  transition: background 0.16s ease, color 0.16s ease, border-color 0.16s ease;
}
.public-service-nav__link i,
.vmhs-public .public-service-nav__link i {
  font-size: 1.15rem;
  width: 1.25rem;
  text-align: center;
  opacity: 0.9;
}
.public-service-nav__link:hover,
.vmhs-public .public-service-nav__link:hover {
  background: rgba(255,255,255,0.10);
  color: #fff;
}
.public-service-nav__link.is-active,
.vmhs-public .public-service-nav__link.is-active {
  background: rgba(200,134,10,0.24);
  border-color: rgba(240,180,41,0.42);
  color: #fff;
  font-weight: 700;
}
.public-service-nav__link.is-active i,
.vmhs-public .public-service-nav__link.is-active i { color: #F0B429; opacity: 1; }

/* Meta links (sign in/out, back) */
.public-service-nav__meta,
.vmhs-public .public-service-nav__meta {
  margin-top: 1rem;
  padding-top: 0.875rem;
  border-top: 1px solid rgba(255,255,255,0.12);
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
}
@media (max-width: 991.98px) {
  .vmhs-public .public-service-nav__meta {
    width: 100%;
    flex-direction: row;
    flex-wrap: wrap;
    margin-top: 0.5rem;
    padding-top: 0.5rem;
  }
}
.vmhs-public .public-service-nav__meta a {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  padding: 0.4rem 0.625rem;
  border-radius: 0.625rem;
  color: rgba(232,238,244,0.58);
  text-decoration: none;
  font-size: 0.78rem;
  font-weight: 600;
  transition: color 0.12s, background 0.12s;
}
.vmhs-public .public-service-nav__meta a:hover { color: #ffd9a8; background: rgba(255,255,255,0.06); }
.vmhs-public .public-service-nav__logout { margin: 0; }
.vmhs-public .public-service-nav__logout button {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  width: 100%;
  padding: 0.4rem 0.625rem;
  border: 0;
  border-radius: 0.625rem;
  background: transparent;
  color: rgba(232,238,244,0.58);
  font-size: 0.78rem;
  font-weight: 600;
  font-family: inherit;
  cursor: pointer;
  text-align: left;
  transition: color 0.12s, background 0.12s;
}
.vmhs-public .public-service-nav__logout button:hover { color: #ffd9a8; background: rgba(255,255,255,0.06); }

/* ═══════════════════════════════════════════════════════════════════
   MAIN COLUMN
═══════════════════════════════════════════════════════════════════ */
.public-service-dash__main,
.vmhs-public .public-service-dash__main { min-width: 0; }

/* Page head */
.public-service-dash__head,
.vmhs-public .public-service-dash__head {
  margin-bottom: 1.25rem;
  animation: psd-rise 0.4s ease both;
}
.public-service-dash__eyebrow,
.vmhs-public .public-service-dash__eyebrow {
  margin: 0 0 0.375rem;
  font-size: 0.72rem;
  font-weight: 800;
  letter-spacing: 0.09em;
  text-transform: uppercase;
  color: var(--psd-brand, #C8860A);
}
.public-service-dash__title,
.vmhs-public .public-service-dash__title {
  margin: 0 0 0.4rem;
  font-family: "Fraunces", Georgia, serif;
  font-size: clamp(1.5rem, 2.6vw, 2.1rem);
  font-weight: 700;
  letter-spacing: -0.03em;
  color: var(--psd-ink, #0F1F1A);
  line-height: 1.15;
}
.public-service-dash__lead,
.vmhs-public .public-service-dash__lead {
  margin: 0;
  max-width: 42rem;
  font-size: 0.95rem;
  line-height: 1.6;
  color: var(--psd-muted, #627269);
}
.public-service-dash__meta,
.vmhs-public .public-service-dash__meta {
  display: flex;
  flex-wrap: wrap;
  gap: 0.45rem;
  margin-top: 0.875rem;
}

/* Status chips */
.public-service-chip,
.vmhs-public .public-service-chip {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  padding: 0.3rem 0.75rem;
  border-radius: 50px;
  font-size: 0.78rem;
  font-weight: 700;
  border: 1.5px solid var(--psd-line, rgba(15,31,26,0.08));
  background: rgba(255,255,255,0.90);
  color: var(--psd-ink, #0F1F1A);
}
.public-service-chip code,
.vmhs-public .public-service-chip code { font-size: 0.78rem; font-weight: 700; color: var(--psd-brand-deep, #9B6508); }
.public-service-chip--status,
.vmhs-public .public-service-chip--status {
  background: rgba(200,134,10,0.10);
  border-color: rgba(200,134,10,0.25);
  color: #9B6508;
}
.public-service-chip--ok,
.vmhs-public .public-service-chip--ok    { background: rgba(26,122,80,0.10); border-color: rgba(26,122,80,0.25); color: #1A7A50; }
.public-service-chip--warn,
.vmhs-public .public-service-chip--warn  { background: rgba(183,120,15,0.12); border-color: rgba(183,120,15,0.28); color: #B7780F; }
.public-service-chip--muted,
.vmhs-public .public-service-chip--muted { color: var(--psd-muted, #627269); }

/* ── Main panel ─────────────────────────────────────────────────── */
.public-service-dash__panel,
.vmhs-public .public-service-dash__panel {
  border-radius: var(--app-radius-2xl, 1rem);
  background: var(--psd-panel, #ffffff);
  border: 1px solid rgba(15,31,26,0.08);
  box-shadow: 0 12px 32px rgba(15,30,26,0.06);
  padding: 1.5rem 1.35rem;
  animation: psd-rise 0.45s ease 0.05s both;
}
@media (min-width: 768px) {
  .public-service-dash__panel,
  .vmhs-public .public-service-dash__panel { padding: 1.85rem 2rem; }
}
.public-service-dash__panel--flush,
.vmhs-public .public-service-dash__panel--flush {
  padding: 0;
  overflow: hidden;
  background: transparent;
  border: 0;
  box-shadow: none;
}
.vmhs-public .public-service-dash__panel + .public-service-dash__panel { margin-top: 1rem; }

/* ═══════════════════════════════════════════════════════════════════
   TICKET DETAIL LAYOUT
═══════════════════════════════════════════════════════════════════ */
.vmhs-public .psd-ticket-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 1rem;
}
@media (min-width: 992px) {
  .vmhs-public .psd-ticket-grid {
    grid-template-columns: minmax(0, 1.55fr) minmax(15rem, 0.85fr);
    gap: 1.25rem;
    align-items: start;
  }
}
.vmhs-public .psd-ticket-stack { display: flex; flex-direction: column; gap: 1rem; min-width: 0; }

.vmhs-public .psd-section-title {
  margin: 0 0 0.875rem;
  font-size: 0.9375rem;
  font-weight: 800;
  color: var(--psd-ink);
  letter-spacing: -0.01em;
  display: flex;
  align-items: center;
  gap: 0.4rem;
}
.vmhs-public .psd-section-title i { color: var(--psd-brand); }

.vmhs-public .psd-ticket-summary { color: var(--psd-ink); font-size: 0.9375rem; line-height: 1.6; }
.vmhs-public .psd-ticket-summary > p:last-child { margin-bottom: 0; }
.vmhs-public .psd-ticket-footnote {
  margin: 1rem 0 0;
  padding-top: 0.875rem;
  border-top: 1px solid var(--psd-line);
  font-size: 0.8125rem;
  color: var(--psd-muted);
  line-height: 1.5;
}

/* Replies thread */
.vmhs-public .psd-reply {
  padding: 0.875rem 0;
  border-bottom: 1px solid var(--psd-line);
}
.vmhs-public .psd-reply:first-of-type  { padding-top: 0; }
.vmhs-public .psd-reply:last-of-type   { border-bottom: 0; padding-bottom: 0; }
.vmhs-public .psd-reply__meta {
  display: block;
  margin-bottom: 0.3rem;
  font-size: 0.75rem;
  font-weight: 600;
  color: var(--psd-muted);
}
.vmhs-public .psd-reply__body { margin: 0; font-size: 0.9375rem; line-height: 1.55; color: var(--psd-ink); }

/* Sidebar info cards */
.vmhs-public .psd-side-card {
  border-radius: var(--app-radius-xl);
  background: var(--psd-panel);
  border: 1px solid var(--psd-line);
  box-shadow: 0 8px 22px rgba(20,32,43,0.05);
  padding: 1.125rem 1.25rem;
}
.vmhs-public .psd-side-card + .psd-side-card { margin-top: 0.875rem; }

/* Definition list */
.vmhs-public .psd-dl { margin: 0; }
.vmhs-public .psd-dl dt {
  margin: 0 0 0.15rem;
  font-size: 0.6875rem;
  font-weight: 800;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--psd-muted);
}
.vmhs-public .psd-dl dd { margin: 0 0 0.875rem; font-size: 0.9375rem; font-weight: 600; color: var(--psd-ink); }
.vmhs-public .psd-dl dd:last-child { margin-bottom: 0; }

/* Actions column */
.vmhs-public .psd-actions { display: grid; gap: 0.5rem; }
.vmhs-public .psd-actions .btn { justify-content: flex-start; }

/* ═══════════════════════════════════════════════════════════════════
   TRACK / CHAT INNER SURFACES
═══════════════════════════════════════════════════════════════════ */
.vmhs-public .public-service-dash .vmhs-track-search {
  border-radius: var(--app-radius-2xl);
  border: 1px solid rgba(20,32,43,0.07);
  background: #fff;
  box-shadow: 0 10px 26px rgba(20,32,43,0.05);
}
.vmhs-public .public-service-dash .vmhs-live-widget--page {
  border-radius: var(--app-radius-2xl);
  overflow: hidden;
  border: 1px solid rgba(20,32,43,0.07);
  box-shadow: 0 10px 26px rgba(20,32,43,0.05);
}

/* ═══════════════════════════════════════════════════════════════════
   KEYFRAMES
═══════════════════════════════════════════════════════════════════ */
@keyframes psd-rise {
  from { opacity: 0; transform: translateY(8px); }
  to   { opacity: 1; transform: translateY(0); }
}
@media (prefers-reduced-motion: reduce) {
  .vmhs-public .public-service-dash__head,
  .vmhs-public .public-service-dash__panel { animation: none; }
}