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Trans Nzoia County Customer Care HelpDesk Trans Nzoia County
New request

Track

Track your request

Enter your National ID and the phone number used on your request.

Look up your request

National ID: 12345678 · Phone: 07xx xxx xxx

Use the same National ID and phone you entered when submitting. Signed-in accounts skip this when the ticket is linked to them.

How tracking works

  1. 1 Submit a service request or visit booking — you receive a ticket number instantly.
  2. 2 Enter your National ID and phone number to see status and history.
  3. 3 Sign in to see every ticket linked to your account in one place.